AI-Powered Support & Automation for eServe

An extensive customer support system was implemented for eServe with knowledge bases and AI-powered chatbots, and virtual assistants. The advanced ticket management platform deals with tracking and resolving issues, while business process automations further increase operational efficiency. The robust solution deployed in Cisco for over seven-plus years has been a reliable and scalable support capability, improving customer service and workflow automation for enterprise-level requirements. It continuously adapts to evolving needs, ensuring seamless support and improved user satisfaction.